Plan estratégico de mejoras para el transporte urbano del cantón Gualaceo 2021.

Abstract

The aim of the study is to propose a Strategy Plan of Improvement for the Urban Transport of Gualaceo Canton. This plan involves the development of several strategies and sub-strategies to improve the quality of service of urban public transport in the Gualaceo Canton. The research work had a quantitative approach, descriptive type, and its design of non-experimental character with cross-section using inductive, deductive, and systemic methods. To gather the information the survey was used as a technique, interviews as an instrument, and the questionnaire accomplished with the validity and reliability qualities. 392 surveys were carried out on urban transport users of different ages. Two interviews, one focused on transport planners belonging to the Municipality of the Gualaceo Canton and the other on drivers belonging to the urban public transport company. Through the survey and interviews it became clear what types of strategy to propose. It is concluded that the strategies must be applied in the short, medium, and long term if the service is to be improved. The strategies to be applied are improvement in the payment system, security, accessibility, route planning, punctuality, and comfort. The validity of these strategies was verified through research and effective application carried out in other municipalities of Ecuador.