Diseño de sistema de gestión de calidad basado en la norma ARCSA-DE-067-2015-GGG para cumplimiento de requisitos y procesos en Planhofa

Abstract

The main objective of the research project was to design the implementation of Good Manufacturing Practices (GMP) in the “PLANTA HORTIFRUTICOLA AMBATO C. A (PLANHOFA)”, a company that seeks to improve the quality of its products, especially the production of blackberry pulp through the application of the Agencia Sanitaria de Regulación, Control y Vigilancia Sanitaria (ARCSA), 2015. For the development of the study, the field research methodology was used through technical visits to the company, and with the participation of the personnel of the production area, the jobs were evaluated through a checklist recommended by the ARCSA regulations. Each process of making blackberry fruit pulp was also evaluated, then employees and collaborators explained the changes to be made to improve processes in the long, medium, and short term through the implementation of the GMP management manual. As a result, a non-compliance of 8% and compliance of 92% of the ARCSA regulations was obtained, evidencing that the most critical area is hygienic manufacturing requirements. It was concluded that the procedures manual and the SOPs and SOP refer to aspects of food hygiene, personnel, cleaning of areas of the company, and monitoring of GMP and must be continuously controlled to ensure the safety of finished products and product quality. It is recommended that an analysis of the implementation and economic time necessary to apply the improvements in the production plant of the company PLANHOFA be carried out.