Elaboración de un protocolo de buenas prácticas de recepción, almacenamiento y distribución de medicamentos en la farmacia del Hospital Básico Jerusalén de la ciudad de Riobamba

Abstract

The present study aimed to develop a protocol of good practices for receiving, storing, and distributing medicines in the pharmacy of the Jerusalem Basic Hospital in the city of Riobamba through a non-experimental design, qualitative approach, and descriptive level. The study population was made up of all the pharmacy staff who carried out their activities in the areas of reception, storage, and distribution of medicines. The research development was carried out in four phases: conduct the initial evaluation of reception, storage, and distribution of drugs in the pharmacy, identify the non-conformities of the processes, develop standard operating procedures (SOPs), and implement SOPs for good practice. As a result, an initial compliance of 34.28% obtains, four standard operating procedures (SOPs) were developed on personnel (SOPs-PER-01) and the stages of reception (SOPs-REC-02), storage (POE-ALM-03) and distribution of medicines (SOPs-DIS-04) and after its implementation, a final compliance of 87.32% reaches. In addition, greater compliance was observed in parameters such as equipment and materials (100%), receipt of medicines (100%), and storage of drugs (93.33%); However, in terms of infrastructure, no improvement was observed because corrective actions depend on the financing of the health unit. It concludes that the implementation of SOPs allowed the pharmacy of the Jerusalem Basic Hospital to conform to the guidelines of the Manual of Reception, storage, distribution, and Transport of medicines, medical devices, and other strategic goods in the Integral Public Health Network-2022 "of the Ministry of Public Health. It is essential to have the permanence of pharmaceutical biochemistry in the pharmacy area of the Basic Hospital Jerusalem to control the activities related to quality assurance.