Diseño de un Protocolo de Atención Farmacéutica activa en pacientes con enfermedades crónicas no transmisibles para el servicio de farmacia del Hospital Básico Pelileo.

Abstract

The aim was to develop a comprehensive protocol for active pharmaceutical care for patients with chronic non-communicable diseases in the pharmacy service of the Hospital Básico Pelileo. The specific objectives were to identify the need to implement this service, develop the protocol and evaluate its effectiveness. The methodological approach encompassed an exhaustive exploration of previous scientific literature on active pharmaceutical care in chronic pathologies. In addition, in-depth dialogues and questionnaires were conducted with patients and medical staff in order to acquire relevant data. Qualitative and quantitative methods were used to examine the data. The findings indicated that in the Hospital Básico Pelileo there is a significant demand (52.2%) for active pharmaceutical care among users suffering from chronic non-communicable diseases. Areas for improvement in current pharmaceutical care were identified and a protocol was designed to comprehensively address the needs of these patients. The findings of the study indicated that the implementation of the proactive pharmaceutical care protocol will lead to a significant increase in the excellence of services provided to patients with chronic non-communicable diseases. Both the practicability and effectiveness of the protocol in disease management and in the promotion of a healthy lifestyle in patients was evidenced. As recommendations, it is proposed to maintain the constant training of the pharmacy team in relation to the use and execution of the protocol, as well as to promote interaction and collaboration between the different medical specialists involved in the care. In addition, it is suggested that a follow-up protocol be established in order to ensure the effectiveness and continuous development of the protocol.