Díseño de sistema de gestión de calidad basado en la norma ARCSA-DE-067-2015-GGG para cumplimiento de requisitos y procesos en la línea de producción de quinua pop en “COPROBICH”

Abstract

The main objective of this research study was to design a Quality Management System based on the ARCSA-DE-067-GGG Standard for the fulfillment of the Requirements and Production Processes in the Corporación de Productores y Comercializadores Bio Taita Chimborazo “COPROBICH” in the production area of Quinoa Pop. First, a situational analysis of the conditions in which the company is located was carried out through visits, interviews with administrative and production personnel, as well as the application of documentary tools such as the checklist, which addresses the parameters required in the indicated regulations, which were raised towards the quality and safety of processes, being critical points in a Quality Management System. As a sequence, the respective theoretical basis was made, where the percentage of compliance and non-compliance of the parameters established in the regulations regarding the production line of Quinoa Pop is evidenced, thus obtaining a high general percentage of "Non-compliance" in the production area of Quinoa Pop, evidencing as the most affected parameter the hygiene and manufacturing requirements. The analysis concluded that the development of a Quality Management System, through SOPs (Sanitation Standard Operating Procedures) and SOP (Standard Operating Procedures). These documents contain procedures to be followed, data sheets, and instructions focused on the production process line of Quinoa Pop. Finally, a socialization was carried out with all the personnel of the company COPROBICH in order to give training about the importance of Good Manufacturing Practices and how they help to improve the quality of the product; resulting in an improvement in the production process of Quinoa Pop.