Aplicación de un plan piloto de buenas prácticas de recepción, almacenamiento, distribución y transporte de medicamentos e insumos médicos en la proveedora de insumos médicos (PIM), Riobamba

Abstract

The objective of this degree project was to implement a pilot plan of good practices for the reception, storage, distribution and transportation of medicines and medical supplies at the Medical Supplies Provider (MSP), Riobamba, through a non-experimental study, with a qualitative approach and an analytical and descriptive level of research. The study population was the personnel and the processes of reception, storage, distribution and transportation of medicines and medical supplies done at the Medical Supplies Provider. The results obtained in the initial evaluation were: 16.67% compliance in personnel and organization, 70% in infrastructure, 83.33% in equipment and materials, 28.57% in the reception process, 55.56% in storage and 55.56% in the distribution of medicines and medical supplies and 50% for the distribution and transport of medicines and medical supplies. Subsequently, corrective actions were taken for each of the parameters evaluated and four standard operating procedures (SOPs) were developed according to the facility's needs: personnel and organization, receipt of medicines and medical supplies, storage of medicines and medical supplies, and distribution of products. After the implementation of the procedures, a final compliance of 92.38% of the BPRAD quality parameters was achieved. It was concluded that the improvement actions and the design of the SOPs made it possible to achieve the quality standards proposed in the protocols of the National Agency for Regulation, Control and Health Surveillance (ARCSA). It is recommended that the technical representative monitor the quality assurance activities.