Sistema de evaluación del desempeño del talento humano de la compañía Exibal

Abstract

The human talent performance evaluation system of the company Exibal was developed due to the need to implement an evaluation tool as a fundamental means to improve human resources management, with the objective of determining the factors involved in the performance process in order to propose defined strategies to improve the productivity of employees in each of the job positions. For the development of the research the different methods, techniques and instruments were analyzed, such as the survey applied to the collaborators through the analysis of the 90 degree method where it was appreciated that within the company there is a variety of problems such as the identification of the competences related to efficiency, productivity, quality, organization and planning obtained a low qualification (it is understood that the employees obtained qualifications closer to 1, which means that they disagree or have low levels of competence in these areas). In this context it is concluded that in the company there is inequity in performance evaluation, which could affect the perception of fairness among the staff, in addition to the fact that the company values training and education to improve service, but faces difficulties in identifying and retaining key potential talent through improvement strategies related to human talent management that contribute significantly in optimizing staff performance, attracting new talent and improving the organizational culture.