Optimización de los procesos de producción mediante herramientas lean manufacturing para la empresa Cerquié productora de cereal ubicada en el Cantón Guano, Provincia de Chimborazo

Abstract

The company "CERQUIÉ" lacks a standardized production system in its production line, which causes an inefficient process, training difficulties for personnel, a higher probability of errors such as production follow-up and difficulties in growth management. Therefore, the objective of this project was to design a production and process optimization model for the company CERQUIÉ in Guano canton, Chimborazo Province, in the year 2023. The methodology applied involved both qualitative and quantitative approaches. A longitudinal non-experimental design was chosen, as there were no manipulations of the described variables and it was developed over a long period of time. The population for the study was the personnel of the company. To collect the required information, documentary and field research was carried out, applying varied methods, techniques and instruments, including an interview with the manager of the company and a survey to the employees of the productive area. This methodology identified that the company lacks a process management model, and employees are not fully aware of the possible improvements in the production line. It was also observed the lack of a supply chain management model that would also facilitate the planning, control and optimization of the supply chain at all. In considering this context, it can be concluded that the company lacks an appropriate organization in both its production processes and plant layout, which hinders the efficient execution of its operations. Consequently, it is suggested the implementation of a management model that includes strategies suitable to the company's needs and that will contribute to its optimization.