Manual de procedimientos para el manejo de los inventarios de la empresa ferretería “Maderas León”

Abstract

The objective of this degree work was to produce a manual of procedures for managing the inventories of the hardware company “Maderas León”, in order to improve inventory control and optimize resources and adequate decisionmaking. The research techniques used were direct observation to obtain firsthand information from the subjects who are experiencing the event, surveys applied to thehardware store staff, and an interview with the owner. For this reason, a manual of procedures for the supervision of inventories was executed where the situational analysis of the warehouse area and a matriz foda were carried out, in addition to questionnaires in the inventory, warehouse, and dispatch area, later the structuring of flowcharts as well as documents for support their accounting records and establish policies that carry out adequate control in the achievement of the processes of inputs and outputs of the products at the same time being a guide for the personnel where they are oriented correctly with respect to their daily functions in the company. The findings were: there is no up-to-date information on the products in inventory, no periodic physical taking of the inventories, no minimum and maximum stock of the products is determined, which means that the company makes investments in products that do not go on the market. The Manager is recommended to implement the procedures manual for inventory administration and thus provide economic benefits to the company avoiding losses, theft, damage to the merchandise found in the inventories, better delimiting each of the responsibilities