Estudio ergonómico y elaboración de un manual de buenas prácticas ergonómicas de las normativas española y colombiana, mediante el método ROSA para asistentes administrativos de la ESPOCH

Abstract

This degree Project is intended to create a manual of good ergonomic practices based on an ergonomic study based on NTP and NTC regulations of the administrative assistants of ESCUELA SUPERIOR POLITECNICA DE CHIMBORAZO. During the development of the project, an inspection was performed using the method for the evaluation of the work whit PDV to obtain the first problem, where it was determined that 31 people had ergonomic problems related to the use of computer, 23 with the chairs position, 17 with the desk and 28 people with the accessories of their workstation. Afterwards, the evaluations were carried out using ROSA method, which made it possible to obtain the level of risk associated whit the person, identifying that in a total of 32 assistants, 50% obtained a high risk, 34% very high, 3% as extremely high and 13% as improvable; a contrasting of the results of the evaluation by means of ROSA method applying the NTC and NTP standards was also developed, obtaining results of 19% high risk, 9% very high, 3% as extremely high and 69% as improvable applying the NTC 1440; in comparison with the NTP 242, results of 44% high, 12% very high, 3% as extremely high and 41% as improvable were obtained. Finally, it was determined that the NTCs reduce the levels of ergonomic risk and a manual of good ergonomic practices was produced, indicating appropriate postures for the personnel for their workday. It is recommended to change the work chairs, as well as chamfer the corners of the desks and implement height and direction regulators for monitors along with continuous training cycles about workings postures in the office.