Implementación de la Metodología Six Sigma en la línea de producción de pellets en la Empresa Gamboa Pellets ubicada en el cantón Baños provincia de Tungurahua

Abstract

GAMBOA PELLETS Company initially presented a high variability in the percentage of moisture in the final product, this disadvantage causes the pellet to improve its physical and chemical properties, which causes the product to be out of specification determined by the PFI USA (Pellet fuel Institute), for this reason, the objective of this research was to implement Six Sigma methodology in the pellet production line of GAMBOA PELLETS Company in order to improve the quality levels, specifically regarding the percentage of humidity of the final product as well as the reduction of its variability. A specific analysis of the processes performed by the company was made in order to determine the areas in need of improvement, using DMAIC (Define, Measure, Analyze, Improve and Control) methodology as a reference to develop efficient solutions to the problems detected. The application of different statistical and mathematical techniques allowed to demonstrate a change in the before and after having applied the proposed solutions, in addition to this, a follow-up was carried out through the implementation of a sampling plan in order to ensure the effectiveness of the proposals and a final capacity analysis was also performed to determine the positive impact of Six Sigma methodology being implemented in GAMBOA PELLETS Company. The results revealed a considerable improvement in the quality of the final product, as well as a remarkable reduction in the variability of moisture, thus emphasizing that the implementation of Six Sigma methodology can be effective if it is carried out adequately and following a systematic and planned approach.