Diseño organizacional para el Sindicato de Choferes Profesionales de Bolívar “Unión y Progreso”

Abstract

The organizational design for the Professional Drivers Union from Bolívar "Unión y Progreso" was developed to properly structure the areas of the institution to adequately promote administrative activities and thus instill professionalism in the students on the roads of the country. The research used a quantitative and qualitative documentary methodology that helped to understand the problem. Techniques were proposed to strengthen the proper functioning of the institution through a survey of employees and the application of the SWOT matrix, where it was determined that the corporate philosophy is managed empirically, the organizational structure is organized systemically, the processes are not correct, and the functioning of the daily activities is not being complied with. To solve the problems within the drivers' Union, a mission, vision, values, organization chart, and manual of functions were developed according to the institutional activities, which help to guide and fulfill the objectives; this is focused on a technical analysis of the daily activities and at the same time an improvement process was developed in the administrative and operational areas. The proposed organizational structure details each location and the functions to be fulfilled for each process and procedure that seek to achieve short, medium, and long-term goals. It is recommended that the Union's directors and members apply the processes and procedures that help determine an administration that takes action for the proper development of activities, emphasizing compliance with the corporate philosophy as the horizon to provide better service to the public and, in turn, strengthen decision-making