Diseño de un protocolo de dispensación de medicamentos en el Hospital Fibuspam

Abstract

The main objective of this research study was to design a protocol for dispensing medicines at the Hospital FIBUSPAM. During the research, the population used was the biochemist pharmacist responsible for the establishment and the patients whose medicines are dispensed by the hospital's pharmacy area; the sample size was calculatedbased on the formula determined for finite populations. The methodology of the study focused on three phases: Phase I: Diagnose the current situation of the dispensing of medicines in the pharmacy of the Hospital FIBUSPAM; Phase II: Develop the protocol for dispensing medicines in the pharmacy area of the Hospital FIBUSPAM in the city ofRiobamba; Phase III: Implement the protocol for dispensing medicines in the pharmacy area of the Hospital FIBUSPAM. As a result of the initial diagnosis, 59.09% of the evaluated parameters for dispensing medicines were not met, and the biochemist pharmacist fulfilled 50% of the activities carried out in the pharmacy and dispensing of medicines. Following the assessment, a medication dispensing protocol was developed toprovide staff with a document that serves as a manual covering the stages of dispensing. However, the implementation of the protocol increased compliance by 81.82%. It was concluded that the hospital was not carrying out an adequate medication dispensing process, which could lead to health problems. The implementation of this protocol was established to identify, prevent, and resolve any errors that may occur. It is recommendedthat staff receive ongoing training on the use of existing pharmacy documentation and that the pharmacist comply with the medication dispensing protocol to help improve hospital care and patient health.