Mejora del sistema de gestión de la seguridad vial basado en la norma ISO 39001-2013 para el transporte de carga pesada. Caso de estudio: Riobamba

Abstract

Riobamba's heavy cargo transport sector faces significant road safety challenges, as heavy cargo drivers operate in environments with a higher risk of accidents or road accidents. However, road safety measures need to be adequately implemented in these companies' internal activities; therefore, this research aimed to design a "Road safety management model for Riobamba's heavy cargo companies following ISO 39001”. The methodology implemented had a qualitative approach; a non-experimental design of transversal type was used since there is no manipulation of variables and it was developed in a specific time; the population of study was the micro companies of heavy load transport registered in the ranking of the superintendence of companies, being fundamental the application of a documentary and field investigation to obtain the respective information, through tech-nical methods and instruments, among which were the interview directed to the managers of the companies and the revision of documentation. Through the methodology, it was determined that the heavy cargo transport companies do not comply with the parameters established in ISO 39001. However, in some secondary indicators such as leadership and commitment, competence, awareness, and communication, they do have recruitment pro-cedures and informal procedures, which show a compliance of twenty-five percent. In this context, it was concluded that the main risk areas are in the top management and adminis-trative areas. There was evidence of a lack of management by the internal authorities of each company to carry out continuous training processes and road safety programs. In addition, it was identified that some managers of these companies do not fulfill their ad-ministrative functions.