Aplicación web responsive para la gestión de ofertas de trabajo y reclutamiento de personal en la empresa Proasetel S.A

Abstract

Since adopting its new business line focused on personnel recruitment, PROASETEL S.A. has relied on social media and specialized websites as the main communication channels between offering companies and applicants. These channels involved significant costs throughout the recruitment process and lacked tools that allowed for easy management of information, hindering resource optimization and user experience. The main objective of this thesis was to implement a responsive web application to manage job offers and personnel recruitment at PROASETEL S.A. To achieve this, current processes were modeled, specifying requirements through user stories. During the development of the responsive web application, named “Postula,” the agile development methodology SCRUM was used, applying a Client-Server architecture. The development technologies included Laravel as the framework for the server side along with a MySQL database, while on the client side, the Typescript language was used with the React framework and Tailwind CSS. Finally, in compliance with ISO/IEC 25010, Satisfaction was evaluated as a quality characteristic through two sub-characteristics: Usability and Trust. User satisfaction resulting from the use of the “Postula” web application was assessed using metrics from the ISO/IEC 25022 standard, including: “Satisfaction level,” “Discretionary use of functions,” and “Percentage of user complaints” for the Usability sub-characteristic, and “Trust scale” for the Trust sub-characteristic. Applying a weighted average of 50% for each sub-characteristic, the result obtained was 78.5%, falling within the range of 60.01% to 100% acceptance, categorized as "Satisfactory."