Modelo de Gestión por procesos para sistematizar los proyectos de vinculación con lacolectividad de la ESPOCH.

Abstract

The present research–action type proposal, consists of developing a Management Model byprocesses, that allows the systematization of connection projects with the ESPOCH communityin order to guarantee its service quality, for which in the research phase the primary and secondaryinformation was raised by using research techniques such as the survey, the interview, and thedirect observation under a qualitative-quantitative approach using the inductive-deductive methodto perform a descriptive imagination, two populations were identified as subject to analysis, byon the one hand, the teachers and on the other the students, who agree there are deficiencies inthe process of managing linkage projects, corroborating what was detected in the results of directobservation and interview. Based on the current situation diagnosis, it was proceeded to structurea model that combined management by processes with project management, resulting in a set ofprocedures and formats that not only help to improve formulation, execution, monitoring andclosure of linking projects, butalso contribute to better develop the other activities inherent in theDirection of Linkage. The main conclusion of the study reveals inconsistency in the formulationand execution of linkage projects, which in turn leads to a weak provision services andinsufficienttransfer of science and technology to the community, so, it is recommended to perform all thetechnical, administrative and organizational adjustments in the institution, so that, the proposedmodel can be implemented.