Implementación de buenas prácticas de almacenamiento y dispensación de medicamentos en la farmacia del Hospital Básico 11-BCB Galápagos de Riobamba

Abstract

The study's objective was to implement the Good Practices of Storage and Dispensing of medicines in the Basic Hospital 11-BCB "GALAPAGOS" pharmacy of Riobamba. The work develops for storage in four phases; the first was evaluating the initial situation of the pharmacy and warehouse by applying a checklist. The Standard Operating Procedures (SOPs) were developed in the second phase. In addition, signage, labeling, and ordering medicines and medical devices were also implemented. In the third phase, the POEs and socialization were implemented through slides and a practical workshop on filling out records. In phase four, the implementation of the SOPs was evaluated. In addition, for dispensing, a survey was applied to outpatients who came to the pharmacy. As a result, it obtains that the pharmacy and warehouse initially had a level of non-compliance of 59.54% of the checklist on GAP. In the end, after implementing the SOPs in the evaluation process, 8.65% of non-compliance was obtained. While evaluating the dispensation, a non-compliance of 63.6% was accepted, and after the socialization of the SOP, 29% of non-compliance was received. Finally, a survey was applied to the staff working in the pharmacy and warehouse, evidencing a substantial improvement, reaching a percentage of noncompliance of 8.65% in storage; this is because the Thermo hygrometer and extinguisher were not acquired. It was concluded that the quality parameters described in the regulations were achieved by implementing Good Storage and Dispensing Practices. It recommends that compliance with the SOPs prepared for the pharmacy and warehouse service of HB 11-BCB "GALAPAGOS" be complied with.